【文匯網訊】據聯合早報報道,馬航首席執行長阿末佐哈里(Ahmad Jauhari Yahya)發表聲明,表示會盡全力照顧MH370班機搭客家屬的需要。
聲明指出,已向所有家屬發出第一筆財務援助。來自北京的家屬如果想飛往吉隆坡,馬航也會分批安排。
另外,一旦得知MH370班機的具體位置,馬航也會在該地區成立一個管理指揮中心,支援家屬的需要。
全文如下:
Statement by MAS GCEO, Ahmad Jauhari Yahya
Together with all those affected by the MH370 incident, we understand the need to provide regular updates on the progress of the search and rescue operations. As the hours turn into days, we at Malaysia Airlines are similarly anxious and we appreciate the patience, support and prayers from everyone.
We however acknowledge that the most affected group in this incident is the families of those on-board. As such, our primary focus at this point in time is to care for the families. This means providing them with timely information, travel facilities, accommodation, meals and emotional support. Initial financial assistance has been given out to all families. Caregivers are already assigned to each family and they are trained staff and volunteers from Malaysia and Australia.
Family members of the MH370 passengers from Beijing who wish to travel will be flown in stages to Kuala Lumpur on the available flights. We are also communicating with the families from other nations to similarly arrange for their travel to Kuala Lumpur.
In the event flight MH370 is located, a Response Control Centre (RCC) in the area will be activated to support the needs of families.
The airline continues to work with the authorities and we appreciate the help we are receiving from all parties during this critical and difficult time. |